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Information shared with Loit Services is treated confidentially and used to respond to requests and provide the agreed services.
Confidentiality
Documents and information learned through interpreting, translation or preparation are kept confidential. Information is shared only as needed to carry out your request, with your authorisation, or where legally required.
Personal information
The contact form collects your name, email address, requested language, date, service and message. These details are used for reviewing the enquiry, quotations, service coordination and related correspondence. For guiding and accompanying requests, the location or destination is also collected.
Documents & sensitive information
Please share only the information needed for an initial enquiry. Before sending medical records, identity documents or other sensitive material, contact us to agree how it should be transferred and handled.
Storage & access
Enquiries are delivered to the business mailbox. Access is limited to those handling the request. Documents are kept for the agreed work and any applicable recordkeeping obligations, then removed when no longer needed.
Your enquiries about data
Use the contact form to request access, correction or deletion of your information. Requests will be reviewed subject to applicable retention obligations.
Essential technical data
An essential session cookie protects the contact form. Temporary anti-spam records contain a hashed network address and request timestamps. We store your cookie preference in this browser for up to 180 days. Hosting and email providers may process technical data needed to operate the service.
Optional analytics
Only if you accept analytics cookies, we use Google Analytics 4 by Google to measure visits, pages viewed and successfully sent enquiries, and improve the website. Google may use cookies and receive technical browsing information. We do not send contact-form names, emails, messages or destinations to Analytics. We do not enable advertising or ad personalisation features. You can decline analytics or withdraw consent through Cookie preferences in the footer. The connection country is estimated on our server without sending the IP address to another service. The notice does not open automatically for connections identified as Japan; analytics still requires acceptance through cookie preferences.